I-MED offers seamless e-Referral integration with Best Practice and Medical Director software as well as I-MED Online. To get started, click here to register for I-MED e-Referral information and help with installation.

I work with another PMS (I-MED e-Referrals coming soon! Click here to register your interest).

I have e-Referrals set up, but am not sure how to send them. Click here for any help you need.

In your busy practice environment, e-Referrals help you save time and reduce patient/clinical risks, improving communication between patients, referrers and clinics and facilitating timely healthcare for your patients.

At I-MED, we have discovered that patients book their radiology appointments four times faster when referred by e-Referral, assisting with timely diagnostic imaging and prompt patient/referrer follow-up.

I-MED e-Referrals are efficient, fast and easy. You can expect to see:

• A reduction in calls from patients to request a new copy of their lost referral.
• No further need to fax paper referrals, eliminating any clinical risks associated with faxes that are not received and ensuing delayed treatment.
• Increased legibility, removing misinterpretation that may arise in hand-written versions.
• Potential associated cost savings with less paperwork required.
• Record storage e-Referrals within your PMS. 
• A complementary method for practitioners consulting via Telehealth.
• Improved connection with more time for patients.
• Greater control of the decisions that concern their own healthcare for patients, with more direct information.

Step 1: Installation 

Follow the instructions for your PMS via the links below. You will be required to book a time/request an appointment for the remote installation. Our e-Referral agent will then seamlessly integrate the system into your practice software.  

Step 2: Send e-Referral 

Create the referral by opening the imaging request function in the patient file of your PMS. The e-Referral template is simply designed and includes clear fields to enter the relevant details, i.e. modality, body region etc.
Once all relevant clinical information has been entered, finalise the e-Referral using the clearly labelled buttons at the bottom of the referral template.

It is then authenticated, encrypted, and delivered straight to I-MED Radiology. You can also print out a hard copy of the image request for your patient.

Step 3: Patient booking 

Within minutes, your patient will receive a text message that includes a link to book their radiology appointment online* – here they can select their preferred clinic, date and time - they will also be able to view a digital copy of their referral. I-MED will normally follow-up within 48 hours if their appointment has not been scheduled.

Step 4: Scan completed 

After your patient’s examination, we will send the results back to you, effectively ‘closing the loop’. 

 ^{*Online bookings available for most services. An I-MED customer service agent will be in contact with your patient to complete the booking for any service where online bookings are not available.}