When you’ve made your booking, you will be asked to upload an image of your referral that you’ve scanned and saved to your computer. If you’re using a mobile phone to make your booking, you can simply take a photo of your referral and upload it. Note: x-ray procedures do not require an uploaded referral.

You do not need to upload your referral if your doctor has sent it to I-MED electronically. 

Once you’ve made your appointment, we’ll send you a confirmation email. Open this email from your smartphone and click on the ‘Upload referral’ link. Your phone’s camera will automatically open and you can take a photo of your referral and easily upload it. If you don’t have a smart phone, please enter the details of your referral into the notes section of the booking form and just bring your referral with you to your appointment.

If you need to book more than one scan or procedure it’s best to give us a call so we can co-ordinate the appointments. To find your nearest clinic’s phone number click here. 

With certain procedures we may need to contact you before we can finalise your appointment. Radiology examinations are complex, with over 800 types of scans and procedures. We’ve tried to reduce this complexity for the online booking process, however, in some cases, for procedures such as mammogram, vascular ultrasound, nuclear medicine and interventional procedures, we will need to get in touch to discuss your appointment.

If your doctor says your scan or procedure is urgent, please call us for an appointment. To find your nearest clinic’s phone number click here. 

You’ll just need the referral/request form your doctor gave you.

To leverage the full potential of AI in enhancing healthcare, it is crucial to understand the role of data de-identification and patient consent in developing advanced diagnostic tools.

 As one of the nation’s leading radiology providers, I-MED Radiology is committed to the responsible use of artificial intelligence across our corner of the healthcare sector. We use AI-based tools to improve health outcomes and the patient care experience, without compromising patient safety, privacy, or the quality of our care. AI never makes medical decisions — our radiologists and care teams do.

During the booking process, you will be asked to make a choice regarding the de-identification of your personal information. By ticking the boxes, you consent to the de-identification of certain personal information (including your age, gender, reason for visiting I-MED Radiology as outlined in your request form, clinical scan images, and reports) and the use and disclosure of this data to design, build, and train AI models. This will support the enhancement of diagnostic accuracy and future patient outcomes by aiding clinical decision-making.

You may update your consent preferences at any time by letting us know via privacy@I-MED.com.au with your name, D.O.B and clinic you visited. Withdrawing your consent to de-identification means that I-MED Radiology will no longer rely on your permission to de-identify your personal information for the uses described in the consent request. However, due to the de-identification processes we apply, data that has already been de-identified at the time of your consent withdrawal cannot be re-identified and associated with you for deletion purposes. Such de-identified data will continue to be used in connection with permitted healthcare diagnostic AI models on an ongoing basis, although no new de-identification processes involving your personal information will be undertaken for that purpose.

You acknowledge that providing this consent to de-identification of your personal information is entirely voluntary. You understand that choosing not to provide consent to de-identification (or withdrawing your consent at any time) will not affect your access to, or the quality of care or treatment you receive from I-MED Radiology. You understand that the use of your data in connection with healthcare-focused diagnostic AI models may not be of any direct benefit to you.